By: William Jones
Fitness performance is often measured in reps, time, and results. According to Hughes Medor, founder of Medor Fitness Supply and Services LLC, behind every successful workout is equipment that works consistently and without interruption.
“Even people break down sometimes,” Medor says. “Equipment is no different. The difference is how quickly and efficiently you respond to it.”
With more than three decades of hands-on experience, Medor says his journey into fitness equipment was shaped by a lifelong instinct. “I have always had a knack for fixing things,” he says. That instinct, he adds, shaped his early career in the sporting goods sector before leading him into fitness technology.
According to Medor, after 14 years working within a fitness technology company, he stepped away to build something of his own. He spent time working in home improvement, refining both his technical and business skills. About 20 years ago, he says he returned to the field of fitness with a clear vision and began building Medor Fitness Supply and Services, formerly known as Kingdom Fitness Supply & Service.
Within the first year of operations, Medor brought his son, Alex Medor, into the business. Over the past 19 years, he says he has trained Alex in the technical and moral aspects of the trade. “Today, I handle the inside of the business, and Alex handles the outside,” Medor explains. “I see myself as the dispatcher, making sure everything flows. He is out there delivering the service.”
He adds that the skills required for this field of work cannot be taught. They are developed over time through experience and instinct. “A lot of this is inherent. You learn it by doing it,” he adds.
For Medor, his partnership with his son has supported steady growth, driven almost entirely by word of mouth over the past two decades. That, he says, is a direct reflection of a client-first philosophy that has guided every stage of the business. “If you take care of people, they take care of you,” he says. “That is what this business is built on.”
As the fitness industry continues to evolve, the technical demands placed on service providers are increasing. Modern equipment is more advanced, often integrating digital interfaces, connectivity, and sophisticated performance tracking systems.
For Medor, this shift reinforces the importance of adaptability. “You have to keep your mind open,” he says. “The industry changes, and you have to grow with it. That is what I have done for the last three decades, and that is what I will keep doing.”
One of Medor’s long-term goals is to establish a dedicated facility that would serve as a central hub for operations. “I would like to have our own building with a warehouse, a space where we can manage inventory, handle larger projects, and continue to expand what we offer,” he says. For him, this vision reflects his broader ambition to strengthen the company’s infrastructure while maintaining the personalized service that has defined its reputation.
According to Medor, his story is one of persistence, adaptability, and an unwavering commitment to quality. From his early days learning to fix equipment to building a business that supports the daily operations of fitness facilities, he says he has remained guided by the simple principle of doing the work well and taking care of the people who depend on it.
He says, “At the end of the day, if your equipment works, your business works. And if your business works, everything else follows.”
Summary: With three decades in fitness equipment service, Hughes Medor says reliability, relationships, and consistent care are what keep the fitness industry moving.
