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Miami-based heavy equipment transportation and logistics solutions provider, STT Logistics Group., has recently received an A+ Accreditation from the Better Business Bureau (BBB), which recognizes the company’s credibility in its business operations and commitment to providing exceptional customer service.
Founded in 2015, STT Logistics Group has become a significant player in the logistics and transportation industry, offering services such as heavy hauling, equipment dismantling, crane transportation, and international logistics. The company has successfully completed over 81,526 loads and served more than 3,985 satisfied customers.
Being awarded an A+ rating by the Better Business Bureau (BBB) is a significant achievement for any business. The BBB is a non-profit organization dedicated to promoting trust and transparency in the marketplace by evaluating and rating businesses based on a set of ethical standards. An A+ rating indicates that a company has demonstrated an unwavering commitment to delivering exceptional customer service, maintaining ethical business practices, and responding appropriately to customer complaints. This rating serves as a testament to a business’s reputation and can provide peace of mind for customers seeking to do business with a company that meets the highest ethical standards. Overall, an A+ rating from the BBB is a valuable recognition for any business, as it reinforces its credibility and integrity in the eyes of consumers.
STT Logistics Group, a prominent logistics provider, has implemented an innovative customer service strategy to ensure customer satisfaction. In addition to its advanced transportation and warehousing facilities, the company now offers a supplementary layer of assurance to customers. After loading the shipment onto the trailer, STT sends images of the load to the customer, providing a sense of security that their goods are being transported safely. This new feature has not only fostered trust in customers but has also allowed them to identify any potential issues with their cargo and request modifications to ensure its safety during transportation.
“We believe that our exceptional customer care service and proactive grievance redressal mechanism have helped us to achieve this milestone. We are committed to ensuring high ethical standards and an effective complaint resolution mechanism in the future as well”, said Andre Corbert, the founder of STT Logistics Group.
There has been no complaint recorded at the BBB on STT Logistics Group in a year and a half. “Our team is not just a typical customer service team where you call and complain. They proactively follow up with our customers to ensure everything is going well, and that they’re happy. As we continue to grow and expand our services, the A+ Accreditation by the BBB will serve as a testament to our commitment to providing exceptional customer service and maintaining high ethical standards”, Corbert added.
About STT Logistics Group
STT Logistics Group. is headquartered in Miami, Florida, United States, and was founded by Andre Corbert in 2015. The company is a leading provider of heavy equipment transportation and logistics solutions, dedicated to helping businesses achieve greater productivity. Their major services include heavy hauling, equipment dismantling, crane transportation, and international logistics, all designed to help businesses transport their equipment and goods safely and efficiently. Over the years, the company has successfully completed 81,526 loads and served 3,985 happy customers, cementing its position as a leading provider of logistics solutions in the industry.
Media contact:
Name: Paulina Zambrano
Email: paulina.zambrano@sttlg.us
