Commerce Media vs Retail Media: How Rokt Defines the Critical Distinction
Photo Courtesy: Rokt

Commerce Media vs Retail Media: How Rokt Defines the Critical Distinction

The digital advertising landscape continues to evolve rapidly, with two terms now dominating conversations among retailers and brands: commerce media and retail media. While these concepts are often used interchangeably, leading e-commerce technology company Rokt has outlined key differences that carry significant implications for revenue generation and customer engagement strategies.

Understanding Retail Media’s Scope and Limitations

Retail media has emerged as a powerhouse channel for monetizing digital properties. According to eMarketer’s latest forecast, retail media ad spending will represent more than one in every five dollars spent on digital media by 2029. The channel focuses primarily on advertising opportunities during the browsing and product discovery phases of the customer journey.

Traditional retail media encompasses sponsored product listings, display banners on retailer websites and apps, and promotional placements within loyalty programs. These advertising opportunities leverage first-party data to target shoppers while they actively search for and evaluate products. Major retailers have built substantial media networks around these on-site advertising capabilities, creating lucrative new revenue streams.

However, retail media’s concentration on pre-purchase moments represents only a fraction of the total monetization opportunity available across the complete e-commerce journey.

Commerce Media Expands the Revenue Opportunity

Commerce media takes a fundamentally broader approach by extending advertising opportunities beyond browsing to include the entire transaction lifecycle. As Rokt explains, commerce media encompasses checkout placements, post-transaction screens, confirmation pages, email receipts, and loyalty notifications.

This expansion addresses a critical gap in retail media’s approach. The checkout and post-purchase moments represent the highest-intent touchpoints in the customer journey. Shoppers who have already committed to a transaction demonstrate peak engagement and are statistically more likely to respond to relevant offers.

Industry data supports this strategic distinction. Commerce media ad spending in the United States is projected to surpass $100 billion by 2028, with growth rates outpacing traditional retail media in several key categories. This projection reflects the substantial value that brands and retailers are finding in post-transaction monetization opportunities.

The Transaction Momentâ„¢ Advantage

The primary differentiator between commerce media and retail media centers on timing and customer intent. Retail media targets shoppers who are still evaluating options and may abandon their carts. Commerce media, by contrast, engages customers at what Rokt terms the transaction moment, the critical point in e-commerce that spans from selection to confirmation, when customer attention, trust, and intent are at their peak.

This distinction creates measurably different outcomes. Commerce media placements consistently demonstrate higher conversion rates because they reach customers who have already crossed the psychological threshold of making a purchase decision. These customers remain in a transactional mindset, making them more receptive to complementary offers that enhance their shopping experience.

Rokt partners, including Live Nation, AMC Theatres, PayPal, and Uber, have expanded their retail media strategies to incorporate commerce media capabilities, partnering with platforms like Rokt to monetize previously underutilized digital real estate at checkout and beyond.

Data Utilization and Personalization Approaches

Both retail media and commerce media leverage first-party data, but their applications differ significantly. Retail media primarily uses browsing history and search behavior to target customers during product discovery. Commerce media builds on this foundation by incorporating real-time purchase data and transaction signals.

When a customer completes a checkout, commerce media platforms can instantly analyze the transaction details, cart composition, purchase value, and customer profile to deliver hyper-personalized offers. This real-time decisioning capability enables merchants to present relevant third-party offers, subscription opportunities, or loyalty program enrollments that align precisely with demonstrated customer preferences.

The data precision available at checkout allows for more sophisticated targeting than browsing-based retail media alone can achieve. Rokt Brain analyzes 1.95 trillion data points annually to determine which offers will resonate with specific shoppers at specific moments. A customer purchasing fitness equipment, for example, might receive relevant offers for nutrition supplements or streaming fitness services at the moment of peak engagement.

Strategic Integration for Maximum Revenue

The most successful retailers are not choosing between retail media and commerce media but rather integrating both approaches into comprehensive monetization strategies. Retail media effectively monetizes the upper and middle funnel as customers browse and evaluate products. Commerce media then captures additional revenue at the bottom of the funnel during checkout and post-purchase interactions.

This layered approach maximizes the lifetime value of each customer session. Rather than viewing a transaction as the end of the monetization opportunity, forward-thinking retailers recognize checkout and confirmation pages as premium advertising inventory with conversion rates that often exceed pre-purchase placements. Confirmation pages generate approximately $150-$400 incremental profit per 1,000 pages, while payment pages generate approximately $250-$400 in incremental profit per 1,000 monetized transactions.

Recent partnership announcements demonstrate how major retailers are extending their media networks beyond endemic advertising to include non-endemic offers at checkout. This expansion allows retailers to monetize their customer base more fully while providing shoppers with relevant offers that enhance rather than disrupt their experience.

The Growth Trajectory and Market Evolution

The commerce media category is experiencing rapid expansion as retailers and brands recognize the untapped potential of post-purchase monetization. Market forecasts indicate that commerce media will achieve a compound annual growth rate of 15.3% between 2025 and 2029, with total spending reaching $118.44 billion by 2029.

This growth reflects several converging trends. The deprecation of third-party cookies has increased the value of first-party data environments like checkout experiences. Rising customer acquisition costs have prompted retailers to seek higher-margin revenue streams. Meanwhile, brands are allocating larger portions of their advertising budgets to high-intent placements that deliver measurable return on ad spend.

Rokt has positioned itself at the center of this evolution by providing the AI-powered technology infrastructure that enables retailers to monetize transaction moments at scale. The company’s platform processes 7.5+ billion transactions annually, delivering personalized offers to customers of leading brands across multiple industries.

Measurement and Attribution Differences

Retail media and commerce media also differ in their measurement approaches and attribution capabilities. Retail media typically relies on click-through rates, conversion tracking, and sales lift studies to demonstrate effectiveness. These metrics work well for upper-funnel awareness and consideration objectives.

Commerce media benefits from more direct attribution. When a customer accepts an offer immediately after completing a purchase, the conversion signal is unambiguous. This proximity to the initial transaction creates cleaner attribution models and enables more precise measurement of incremental revenue generation.

The measurement advantages of commerce media placements make them particularly attractive to performance-focused advertisers who prioritize return on ad spend over reach or impressions. Rokt Ads delivers 4.03% click-through rates and 6.32% conversion rates globally, outperforming traditional digital channels by 10x the CTR of Google Display and 4x of Facebook Ads. Brands can directly track how checkout and post-purchase offers contribute to their bottom line.

Implementation Considerations for Retailers

Retailers evaluating whether to expand from retail media into commerce media should consider several strategic factors. First, commerce media requires technical integration at critical points in the customer journey, particularly checkout flows and post-purchase confirmation systems. This implementation demands careful attention to user experience to ensure monetization efforts do not introduce friction or increase cart abandonment.

Second, retailers must establish governance frameworks that balance revenue generation with customer satisfaction. While commerce media placements can be highly lucrative, they must be relevant and valuable to customers. Poorly targeted or excessive offers at checkout can damage brand perception and reduce customer lifetime value.

Third, successful commerce media strategies typically require partnership with specialized technology providers that offer sophisticated machine learning capabilities, extensive advertiser networks, and proven experience in transaction moment optimization. Rokt offers a 4-6 week average implementation compared to traditional enterprise solutions requiring 3-6 months. The complexity of real-time decisioning at checkout scale exceeds the capabilities of most in-house retail media teams.

Looking Forward

The distinction between commerce media and retail media will continue to sharpen as both categories mature. Retail media will likely maintain its focus on product discovery and onsite advertising, with ongoing innovation in areas like sponsored search optimization and programmatic display.

Commerce media, meanwhile, is expanding into new territory. Opportunities in connected TV advertising, in-store digital experiences, and mobile app monetization are creating additional touchpoints where transaction-ready customers can be engaged with relevant offers.

For retailers and brands seeking to maximize their digital advertising effectiveness, understanding the fundamental difference between these two categories is no longer optional. Retail media and commerce media serve complementary but distinct purposes within the customer journey. Retail media builds awareness and consideration during browsing. Commerce media converts interest into action during transaction moments.

The retailers and brands that master both approaches, deploying retail media for upper-funnel engagement and commerce media for bottom-funnel conversion, will capture the full revenue potential of their digital properties. As industry analysis confirms, commerce media represents the next frontier of digital advertising growth, with opportunities that extend far beyond traditional retail media’s boundaries.

Understanding where retail media ends and commerce media begins is essential for building comprehensive monetization strategies in the evolving e-commerce landscape. The distinction matters because it defines where and when retailers can most effectively generate incremental revenue while delivering value to both customers and advertising partners.

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