By: Rhiannon Frater

Policereports.ai is a software company designed to enhance law enforcement documentation, not just another piece of technology claiming to transform the field. It is a platform that blends AI and practicality, created by officers who understand the operational needs of policing. The AI-powered officer documentation platform helps to reduce the time spent on paperwork, streamline report writing, improve accuracy, and integrate with existing record management systems.

But how did four people, mostly from law enforcement backgrounds, build this?

The journey began with a shared challenge: the significant amount of time law enforcement officers spend completing reports. After high-pressure situations like foot pursuits or arrests, officers often face long hours of administrative tasks, which can drain time and energy that might be better used in the field. For Eric Clague, a US Army veteran and police officer turned founder and CEO, the reporting process wasn’t simply inefficient—it was a barrier to effectiveness. “Everyone talks about how difficult policing can be, but we often overlook the tools that could help alleviate some of that difficulty,” he says. “If we want better officers, we need to equip them with better tools.”

This was the driving force behind the creation of Policereports.ai—an effort rooted in necessity rather than an abstract idea. The platform is designed not only as a report generator but as a comprehensive officer documentation tool, automating transcription, form completion, and the conversion of field notes into court-ready reports. Officers still review and approve the documents, but Policereports.ai handles much of the heavy lifting, checking for compliance in real-time and reducing redundant data entry.

As the company continues to evolve, users across various agencies have reported notable improvements in officer efficiency and satisfaction. However, this success is not attributed to consultants or tech giants, but to a team with real experience on the front lines.

Each member of the founding team brings valuable expertise and perspective to the mission.

Clague is the visionary behind the platform. With his background in both the military and law enforcement, he brings operational intelligence to Policereports.ai. He also understands the distinction between good software and practical deployment. “Many law enforcement software companies bring in operational experts, but often they’re not the right ones—former chiefs who haven’t written a report in years,” he explains. “We’ve lived this. We understand where the pain points lie.”

Bryan Hesse, the company’s VP of Client Relations, brings more than a decade of law enforcement experience, having worked as a Detective, Corporal, and School Resource Officer. Based in Florida, Hesse is in charge of customer relationships and the implementation process. His investigative background enables him to understand the technical needs of detectives as well as the challenges faced by patrol officers.

“Because I’ve been through the process, I know exactly how to address problems when they arise,” Hesse says. “That kind of direct feedback helps us refine our solution in ways that outsourced services cannot match.”

Christopher Ryan, now the Chief Product Officer, contributes his 15 years of command-level experience. A retired lieutenant who once worked undercover alongside Clague, Ryan now leads the product strategy and development.

Steven Huibers, COO, provides a global business perspective. Originally from the Netherlands, Huibers has experience managing operations at a leading global clearing bank. His expertise in scaling enterprise-grade platforms has been instrumental as Policereports.ai grows into a technology company with high ambitions. “When Clague and I started this venture in 2023, I knew we weren’t just building software,” Huibers says. “This was a mission.”

Policereports.ai has expanded well beyond its initial focus on basic police reports. The platform now supports features like interview transcriptions, jail call analysis, forensic data parsing, and audio-to-text processing. “Police officers often face the challenge of making decisions based on large volumes of unstructured data,” Clague notes. “Our system is designed to organize and structure that data quickly, making it easier for officers to generate comprehensive reports and facilitate investigations.”

Officers can upload hours of audio and other data sets, which the system will transcribe and analyze to generate actionable reports in a fraction of the time. The platform complies with industry standards, including CJIS and SOC 2, and uses client-side encryption to ensure data security.

The platform also incorporates real-time compliance checkers, which help officers verify that reports are complete and free of errors before submission. Once approved, the report moves through the necessary supervisory levels within the agency’s existing systems. “This isn’t about replacing officers,” Clague emphasizes. “It’s about giving them more time to focus on their critical tasks and ensuring accuracy in their documentation. A fatigued officer making split-second decisions shouldn’t also be expected to handle tedious data entry.”

Policereports.ai’s underlying belief is that the future of public safety relies on making life easier for those who risk their lives on a daily basis. “Every other industry, whether corporate, non-profit, or private, is leveraging AI and automation,” Huibers says. “Why should law enforcement be left behind?”

For departments dealing with officer shortages, morale challenges, and an increasing demand for documentation, Policereports.ai offers a solution grounded in empathy and shaped by lived experience.

In the end, the platform is not solely about enhancing report generation but about supporting officers in their roles. By providing them with tools to streamline administrative work, it helps improve their overall efficiency, job satisfaction, and ability to focus on public safety. As Clague concludes, “We’ve moved past being a simple reporting tool. We’re aiming to be a cornerstone of modern law enforcement documentation.”