Tandem Vet Care, a vertically integrated veterinary platform, is reshaping pet medicine at a moment when Americans love animals more than ever. The American Pet Products Association’s 2025 report shows 94 million U.S. households now share life with at least one pet, and dog ownership alone has climbed to 51% of households. Demand for appointments is rising just as studies warn the nation may need up to 55,000 more veterinarians by 2030 to keep pace. Tandem’s response is a five-thousand-square-foot health hub opening this summer in Somerville, Massachusetts, that links software, mobile vans, video visits, and in-clinic care so every step flows through one system. Tandem aims to give pets better care, give veterinarians back their time, and make each visit easier for families.

Using Innovation to Rethink Veterinary Care

A typical vet visit can feel like running a relay. Owners carry files from one office to another, messages get lost, and the same test may be run twice. Tandem replaces this maze with a connected network. Routine shots happen in mobile neighborhood clinics, quick video calls solve minor worries, and the Somerville clinic will handle surgery and imaging. Every encounter lands in the same digital file within seconds, giving doctors the full story on a single screen and sparing owners repeat explanations. The model fits a market where the global veterinary telehealth sector is valued at about $306 million in 2024 and projected to reach $365 million next year, growing roughly 20% a year through 2030.

How Laika Is Enabling More Intelligent Pet Care

Running behind this network is Laika, Tandem’s proprietary AI platform. Early versions of Laika struggled in real exam rooms filled with barking dogs and busy families. These issues led engineers to spend months working alongside veterinarians to refine Laika’s ability to filter out noise and convert free-flowing conversations into clear notes before the pet leaves the examination table. Rather than replacing a veterinarian’s judgment, Laika enhances it, adding a layer of safety and support without slowing the visit.

Using Technology to Address Burnout in Veterinarians

Long shifts, endless screen time, and the emotional weight of caring for sick animals leave many clinicians feeling worn out. The AAHA Retention in Veterinary Medicine Survey, which polled nearly 15,000 team members, found that roughly 30% of professionals in clinical practice plan to leave their jobs within the next year, with half intending to exit hands-on care altogether. Tandem’s Laika platform tackles the root cause of that flight—lost time. The company’s $10 million funding round reports that Laika’s automated scribe, scheduling, and follow-up tools save veterinarians an average of two hours of paperwork every day. To put that reclaimed time in perspective, a typical small-animal appointment lasts about 15–30 minutes, so those freed-up hours could support four to eight additional consults or, just as importantly, let a veterinarian finish on schedule and take a real break. By giving back minutes instead of adding digital chores, Tandem’s technology aims to make the job sustainable again.

Streamlining Pet Care for Today’s Pet Owners

Pet owners already bank, shop, and work on their phones, so they expect veterinary help to be just as quick. Tandem’s mobile app puts vaccination histories, lab results, and real-time chat behind a single login and lets owners start a live video consult when a quick check is all that’s needed. Notes from a pop-up clinic vaccination or a telehealth call flow into the same record, without having everyone repeat explanations at the next in-hospital visit. Owners quoted on Tandem’s site describe mobile appointments as “super helpful” and say the calmer setting made the whole process so much easier.

Developing Veterinary Wellness for the Future

When Tandem’s Somerville flagship opens this summer, it will serve as a working model for an all-in-one veterinary future. Doctors will experience hours of relief, parents will receive a single, clear schedule, and pets will transition smoothly from triage to treatment. Crucially, the model can travel—whether it’s a mobile clinic in a rural county or a partner clinic across the country, the same digital framework keeps each case connected. And by turning disconnected tasks into one humane workflow, Tandem sets the pace for an industry ready to work smarter and care deeper.