By: Joshua Finley

Businesses like Amazon and Google cannot sustain their cloud offerings. AWS is an incredible system, Google Cloud is amazing, but who is responsible for building and maintaining these systems? Third-party contractors.  While Amazon casts the vision, provides the branding, and is responsible for creating the offering – third-party companies provide the service. That’s where Vala AI steps in. IT is an entirely too complicated industry and tech debt stacks up every single day from the moment a company installs a system for a business. Vala AI is committed to giving these third-party companies the tools they need to keep up with the demand of AWS and Google Cloud.

Through a blend of AI-driven solutions and strategic partnerships, Vala AI stands as the perfect AI solution for IT service providers looking to navigate the complexities of digital transformation with ease and precision.

Bridging The Gap From Sales to Service Providers

While the popularity of services like AWS and Google Cloud has made it very accessible for companies to update their IT systems, it has also highlighted a major issue. Tech Debt. Technical debt is the cost of additional rework caused by choosing the quickest solution rather than the                                                                                                                           effective solution. Vala AI, led by Christian Hammer is looking to fix the solution. “Think of all these big technology providers like Amazon and Google,” Hammer begins, “They have their cloud offerings, but it’s not Amazon that goes to a company like Merc to implement the transition from their old technology to this new technology.” While this is great in theory, there are issues. No matter how proficient the integrator is, there will no doubt be “

Vala AI stands out by providing an AI-driven alternative to the traditional, labor-intensive methods of technology integration. Hammer emphasizes the efficiency of AI, stating, “We’re doing the same thing that the solution integrator does. But we’re doing it with AI, and they’re doing it with people.” This approach not only speeds up the process but also makes it far more cost-effective, a critical advantage in today’s competitive market.

The Blended Model: AI Innovation and Human Expertise

Despite the power of AI, Vala AI recognizes the importance of human insight in ensuring the highest quality of service. “The risk of going fully with  AI is that you can’t fully trust the AI to do it correctly the first time. It’s about 75% effective,” Hammer acknowledges. However, he also notes the limitations of relying solely on human effort: “Humans also make mistakes, but they are incredibly expensive, and it takes years to do what we can do in minutes.”

Vala AI’s solution is a blended approach that combines the best of both worlds. “Blending the two together, having that human there to ensure that what the AI is putting out is accurate and good, and the AI being able to do it at speed, scale, and very cost-effectively. That’s the perfect match,” Hammer explains.

Empowering IT Service Providers with Vala AI

Ultimately, Vala AI has one simple goal. Making it easier for IT service providers to erase tech debt and better serve their clients for a fraction of the cost. For IT service providers, adopting Vala AI means being able to offer their clients faster, cheaper solutions. “The end customer initially isn’t going to see anything except cheaper, faster. The solutions integrator is going to do it. However, when the solutions integrator is done, one of the things they’re going to leave behind is our tool, so that the customer could continue to operate that,” says Hammer. This ensures that the benefits of Vala AI’s integration extend beyond the initial implementation, providing lasting value to clients.

In Summary

Vala AI, under Christian Hammer’s guidance, is poised to redefine the landscape for IT service providers. Looking ahead, Hammer envisions a future where technology adaptation is not just responsive but proactive. “The goal of all is to eventually get to the point that when we learn and we adapt, the technology automatically comes with you,” he states. Vala AI aims to make this vision a reality by focusing on automated software advancement, a concept that promises to keep IT systems in sync with business goals and regulatory changes without the need for constant, manual updates.

By harnessing the power of AI and blending it with human expertise, Vala AI offers a solution that is not only efficient and cost-effective but also adaptable to the future needs of technology integration. “It becomes that source of knowledge and all that,” Hammer concludes, underscoring the transformative potential of Vala AI in the IT service industry.

Learn more about Vala AI and its mission to erase tech debt by visiting their website.

Published by: Holy Minoza