By: Georgette Virgo
Since its founding in 2019, Rapid Axis has led custom component manufacturing, serving companies from various industries. The company’s growth stems from a deliberate approach to manufacturing that sets it apart in an increasingly automated industry.
Behind Rapid Axis’s remarkable trajectory stands Jared Probst, whose 25 years of manufacturing experience shaped his vision for a different approach. “When we noticed the industry shifting towards less customer communication and reduced attention to component quality, we saw an opportunity to fill this gap. This has become the main driver of success for us at Rapid Axis,” Probst explains.
Knowing the Ins and Outs of the Industry
Technical expertise is essential in the custom manufacturing industry. It involves operating advanced machinery and understanding diverse manufacturing scenarios, precise tolerances, and intricate designs. Under Probst’s leadership, Rapid Axis has mastered these critical elements.
The company’s technical prowess is most evident in its CNC machining services, where sophisticated 3, 4, and 5-axis machines craft complex components with remarkable precision. Beyond traditional machining, their capabilities extend to sheet metal fabrication and cutting-edge 3D printing technologies, ensuring comprehensive manufacturing solutions for every client need.
Their versatility shines through state-of-the-art equipment, including laser cutters, water jet cutters, and press brakes. Working with everything from standard aluminum and stainless steel to specialized alloys and advanced polymers, Rapid Axis optimizes each production process for specific materials. This deep understanding enables them to tackle complex projects that might deter others.
The results speak volumes: across the aerospace, medical devices, and defense industries, they maintain an exceptionally low 1.3% RMA rate from 2,845 jobs completed in 2023, proving their commitment to first-time-right manufacturing. This track record demonstrates their ability to combine technical mastery with practical execution.
Building Strong Client Relationships
Rapid Axis combines technical expertise with unwavering customer commitment through its 24/7 project management team, ensuring continuous support throughout every manufacturing journey. This comprehensive support system forms the backbone of client relationships, enabling quick responses to technical questions and timely project assistance.
Their customer-first approach shines through impressive metrics: a 99.7% on-time delivery rate, an 83.5% early delivery rate, and a remarkable 98% customer satisfaction score. Rather than simply executing orders, they provide comprehensive guidance on material selection, design optimization, and manufacturing processes.
From industry giants like Thermo Fisher and NASA to innovative startups, Rapid Axis tailors its approach to each client’s unique needs. This collaborative approach has contributed to their exceptional 1.3% RMA rate in 2023, demonstrating their commitment to excellence across all project scales.
“We’re not just a manufacturer; we’re a strategic partner in our client’s success,” explains Probst. “Our true satisfaction comes from seeing how our components contribute to our clients’ achievements. Their success is our success.”
Rapid Axis and Its Balanced Approach to Success
Rapid Axis proves that excellence in manufacturing demands both technical mastery and meaningful client relationships. Their success story demonstrates that this balanced approach not only delivers superior components but forges enduring partnerships that drive industry innovation.
While others chase automation alone, Rapid Axis has developed a framework that combines precision engineering with personalized service. This methodology does not just meet current industry needs—it anticipates and shapes the future of custom manufacturing.
“Manufacturing is ultimately about people serving people,” Probst concludes. “By staying true to this principle while embracing technological advancement, we help our clients achieve their manufacturing goals more effectively than ever.”
Published by Jeremy S.
