From homes to offices, the desire for a clean and sanitary environment is universal. A clean space not only looks and feels better, but it can also have a positive impact on our well-being and productivity. When we walk into a room that is well-organized and free of dirt and clutter, we feel more at ease and able to focus on the task at hand. However, not all cleaning service providers are created equal. Some may not take pride in their work and may not deliver the level of service you expect and deserve. That’s why it’s important to choose a commercial cleaning service provider that puts your needs and satisfaction first. You want a company that goes above and beyond the call of duty to ensure that you receive excellent service every time. A company that is committed to providing a clean and healthy environment for you and your loved ones.
GermSmart is one such provider. A family-owned residential and commercial cleaning company, GermSmart specializes in deep cleanings inside and out of every premise you need to be cleaned. The company offers bespoke packages consisting of maid services and disinfection services, general company, move-in and move-out cleaning, bathrooms, schools, kitchens, offices, buildings, dental offices, medical offices, etc. They currently have crews serving New Jersey (all of Hudson county) and New York City (Brooklyn, Queens, and Manhattan.)
Marco Morales, the company’s founder and CEO, discloses that plans are underway to open new locations east of New York and west of New Jersey soon. GermSmart will also add new services, including carpet and upholstery shampooing. And as the company grows, Marco hopes they’ll keep expanding and dominating in new markets, displacing disappointing cleaning teams that frustrate customers. Even though that may sound like an unattainable dream because of the number of cleaning service providers available, Marco’s team has something many lack: values.
While many people have capable crews that can do a good job, Marco goes a step further in his hiring process. He doesn’t just hire people with the skill set to perform their respective duties; he also checks their value system and ensures they have the same vision as him. Once they join the team, he constantly invests in them and ensures they’re well taken care of. He also involves them in decision-making and gets them prizes, which he then awards for their hard work.
Sometimes, Marco and his team hold hybrid meetings in unique venues that allow them to do fun activities as a team, like bowling and getting food. That helps them bond and build camaraderie amongst themselves, which in turn helps them work well together as a team. If the 5-star reviews GermSmart has on Google and Thumbtack are any indication, Marco’s efforts are paying off big time.
GermSmart’s well-designed systems have also significantly increased customer satisfaction. Before doing any job, the team completes a thorough onboarding process that ensures they capture the customer’s needs and preferences. Consequently, it’s hard for Marco’s staff to mess up on cleaning. If by any chance that happens, GermSmart offers a free re-clean to ensure they’re satisfied with the service.
“What may be clean to me may be different for someone else,” Marco explains. “Customer service is key, the customer is always right.” However, the team strives to provide excellent cleaning service on the first attempt. When you hire them, you’re guaranteed unmatched quality every time.
In conclusion, GermSmart stands out as a top choice for commercial cleaning needs. Their dedication to customer satisfaction, values-driven approach, and high-quality cleaning services set them apart from the competition. They go above and beyond to understand the specific needs and preferences of each customer, and if any issues do arise, they offer a free re-clean to ensure complete satisfaction. With a wide range of services available, including deep cleanings, maid services, and disinfection services, GermSmart has the expertise and resources to tackle any cleaning challenge. Whether you need a one-time deep clean or ongoing maintenance, GermSmart has the commitment and professionalism to ensure that your home or office is always clean and sanitary. So if you’re in search of a reliable and trusted commercial cleaning service provider, look no further than GermSmart.
