By: Joshua Finley
The hospitality sector is demanding and continually faces the challenge of acquiring and retaining skilled personnel. For those who run these businesses, staff management and turnover are essential considerations for successful restaurant operations. Guided by personal experience as restaurant owners, Billy Giordano and his co-founder JP Phillips set out to offer a solution – StaffedUp – a hiring platform embedded expressly into the hospitality industry. The mission was simple; provide a quality tool at a fair price that enables restaurant managers to source, select, and retain the personnel they require to succeed.
The Genesis of An Answer
Giordano and Phillips’ introduction to hospitality service started in high school, where they worked their way up through every position in both the front and back of the house. By their early 20’s, they had ascended the ladder into management, and at 24 Giordano became a restaurant proprietor and opened Room 38 Restaurant & Lounge, an establishment that is still thriving. The duo’s journey was not without hurdles, the considerable being how to consistently secure consistent and quality personnel in a high-pressure, high-turnover industry. To answer this question, Giordano and Phillips launched StaffedUp in 2017.
The objective behind StaffedUp lies in understanding what proprietors truly desire— an user-friendly recruitment system, receptive and customizable to particular hospitality needs. The “tailored by us for us” mantra forms the basis of their methodology. Given their extensive understanding of specific hiring requirements within the industry, the StaffedUp team created a solution for both small and large-scale enterprises.
Shaping Instruments for Industry Prosperity
Unlike many hiring platforms, StaffedUp tailors its services, especially for hospitality services, with an emphasis on usability and performance. Restaurant proprietors juggle multiple roles where time is invaluable, thus requiring solutions that maximize efficiency.. StaffedUp, with its policy directed towards an uncomplicated, swift system, enables employers to interface with prospective hires swiftly. It focuses on simplifying recruitment procedures, minimizing time spent on hiring decisions and speeding up the connection process with top-tier candidates.
A distinctive feature of StaffedUp is its founders who do not merely develop tools but interact with the product as consumers themselves. As active participants in the operational aspect of their businesses, they are constantly evaluating and amending StaffedUp based on ground realities. This practical cycle builds adaptability to industry trends and allows for keeping pace with changing user requirements. As digital communication increasingly becomes a part of recruiting, StaffedUp includes modules that help restaurant owners unify communications, assess applicants, and maintain their recruitment networks comprehensively.
Confronting Hiring Challenges in the Industry
Staff recruitment in hospitality can be an ongoing challenge due to factors including but not limited to high turnover, unpredictable schedules, and diverse skill requirements. StaffedUp’s path was not simple either. As pioneers without technical knowledge stepping into a tech-dependent arena, Giordano and Phillips faced numerous challenges, ranging from marketing missteps to recurrent rebuilding of the platform due to developmental setbacks. However, through persistence and learning, they ultimately prevailed in building a platform that was reflective of its founders’ tenacity.
The prosperity of StaffedUp also indicates the strength of strategic alliances. Giordano’s team actively sought partners to support their growth using innovative funding options and intelligent debt solutions to maintain control during platform scaling. These alliances facilitated their efforts to realize their vision while not compromising usability or quality.
Future Horizons for Hospitality Recruitment
As StaffedUp plans for its future, Giordano’s squad endeavors to multiply their platform’s influence; envisioning it as a nationally and eventually internationally acclaimed pioneer in hospitality hiring. They picture a sturdy community where restaurant proprietors and hopeful staff members can effortlessly interact. By persistently refurbishing their resources, StaffedUp aims to generate an impact beyond just filling positions — it aims to become a pillar that supports the entire hospitality industry.
With a mission borne out of their own trials, StaffedUp embodies the potency of meaningful entrepreneurship. They offer more than just a recruiting apparatus; instead a source crafted from insiders for insiders that reclaims for restaurant managers the time to focus on customer service. As Giordano and Phillips refine and expand, they uphold that often, it’s those who have experienced a problem who can premier present the solution.
Published by: Holy Minoza
