By: Elena Mart

In 2024, a prominent zero-carbon industry company made significant strides in the global new energy market through its advancements in digital transformation. The company secured several vital projects, reflecting a new phase in its growth. These achievements were supported by the efforts and leadership of Eri Hemu, the Executive Director for the Middle East and Africa region, and his team.

Pioneer of Digital Transformation

Eri Hemu has drawn on his international market experience and strategic insight to contribute to the growth of the new energy sector in the Middle East. His efforts have focused on advancing digital management, supporting business expansion, and fostering digital transformation within the industry.

“Only continuous innovation can help us remain steadfast in the fierce market competition” is a belief Eri Hemu has always upheld. He is fully aware that the industry’s future lies in digitalization, and the core of digitalization is the integration and efficient management of information. He actively promotes transitioning from traditional project management models to bright, digitalized operations. Through comprehensive optimization of project management and operational models, he has significantly enhanced overall efficiency, from market leads to signed contracts.

Eri Hemu introduced data-driven management models within his team, including approaches like “New Energy Product Marketing Data Analysis” and “Internet + New Energy Resource Integration Marketing.” These methods utilize integrated data collection models to gather real-time market, project, and customer data. The analysis tools process this data to identify market trends, customer needs, and potential risks.

With the help of these intelligent management models, Eri Hemu and his team can accurately predict market changes and monitor every stage of project progress. In the project feasibility analysis phase, historical data and current market trends provide a scientific basis for project decisions. In cost control, real-time monitoring of project costs helps identify and correct deviations promptly, aiming for the project to run efficiently. Potential risk points are identified in risk management, providing early warnings and response strategies, effectively reducing the risk of project failure. This innovative initiative significantly improved the team’s market response speed and helped secure more competitive advantages in the market.

The “Detail-Oriented” Perfectionist

To his colleagues, Eri Hemu is a pragmatic team leader and a “detail-oriented” perfectionist with high standards. “Only by mastering every detail of a project can we be more confident in front of clients,” Eri Hemu often says to his team. Whether it’s project bidding, proposal design, or final project execution, he remains actively involved in each step, striving for thoroughness and attention to detail.

Eri Hemu is always hands-on when involved in essential project bids. He leads the team in carefully analyzing each scoring criterion in the tender document to find breakthroughs for improving the score. In preparing the tender document, from the content organization to chart design and color coordination, he meticulously refines every detail to showcase the company’s most substantial competitiveness.

Eri Hemu firmly believes that success lies in the details. In the project implementation phase, he often goes to the frontline, monitoring the project’s progress and focusing on the execution of each small detail. Eri Hemu focuses on carefully refining proposals and managing cost budgets with great attention to detail. His dedication to excellence has earned him the respect of his team and laid the foundation for success in every project.

Customer-Centric “Client Caretaker”

“The success of a project lies not only in timely delivery but in providing quality service to clients.” This is Eri Hemu’s service philosophy and his secret weapon in market expansion. He consistently emphasizes that the key to success is to think from the client’s perspective, as only then can long-term trust relationships be built, leading to more business opportunities.

Whenever clients encounter technical difficulties, Eri Hemu is always the first to arrange support from the technical expert team. When clients face bottlenecks during project execution, he coordinates resources to help them solve the issues. Under his guidance, the team has focused on delivering quality service and fostering a positive market reputation.

Eri Hemu always maintains high client service awareness, enabling every client issue to be addressed promptly. He understands that project success lies in completing the business and winning long-term client cooperation through excellent service. He often tells his team, “Only by thinking from the client’s perspective can we continuously improve our service quality so clients choose us and trust us.”

Brave Pioneer in Market Expansion

As a pioneer in market expansion, Eri Hemu is always willing to face challenges head-on. He keenly captures market trends and expands the overseas market landscape by integrating resources and innovating business models. Under his leadership, the team’s business has steadily progressed in the regional market and maintained its lead in the competitive new energy industry in the region.

Eri Hemu focuses on advancing internal digital transformation and strengthening client collaboration, drawing on his market understanding and execution skills. He works alongside his team to navigate the evolving new energy market and pursue progress. Looking ahead, Eri Hemu and his team aim to address challenges with determination, seeking opportunities to support business growth and contribute to the industry’s development.

Published by Joseph T.